General FAQ

Six & Main is here to bring you the best local gearto show your city pride and celebrate local landmarks, creatives, brands, events + more. Shop your city or check out a new one - we're here to show you the best of what each city has to offer.

If you’re a local creative that wants to collaborate with us (think: seeing your artwork displayed on our productsand getting paid for it), we want to hear from you. And if you’re a local brand (locally-made hats, cocktail bitters, or dog leashes), we would love to stock your stuff on our virtual shelves.

This store is run by the same behind-the-scenes crew who delivers your daily email each morning at 6AM.

Not yet subscribed to our daily newsletter?  Subscribe to your city here.

While we serve markets all across the country, our parent companies, 6AM City, headquarters is located in Greenville, SC. In each city we have boots on the ground, employing local editors and 6AM support staff. Meet our team members that live, work and play in your backyard. 

Additionally, we host quarterly contests in each city, calling for creatives to submit their local-focused work to be featured on our products. If selected, we buy the designs and feature the creatives on our site. This allows our communities to support these amazing local creatives by purchasing cool swag that showcases pride for their city, and in return, helps 6AM City to continue providing free, daily email newsletters to the cities we serve.

No. Our daily newsletter is still free to all members of the community.

Not yet subscribed to your daily newsletter?  Subscribe to your city here.

We work with a print-on-demand drop shipper. Your orders are printed and shipped from their facility in Charlotte, NC.

Returns/Exchanges

You can check out our return policy here.

At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts — we have one for every item listed in our store within the product description section. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at hello@shopsixandmain.com within three business days of receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one.

At this time, we do not offer refunds. If you receive the wrong item or your items arrive damaged, please contact us at hello@shopsixandmain.com with photos of wrong/damaged items so we can further assist you.

Order Questions

It typically takes 3-7 business days to fulfill an order after which it’s shipped out. The shipping time depends on your location, but can be estimated to arrive in 3-4 business days.

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at hello@shopsixandmain.com.

Before getting in touch with us, please help us out by doing the following:

• Check your shipping confirmation email for any mistakes in the delivery address

• Ask your local post office if they have your package

• Stop by your neighbors’ places in case the courier left the package with them

If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, contact us within 3 business days at hello@shopsixandmain.com with your order number.

If you did find a mistake in your delivery address, we can send you a replacement order with you paying only the re-shipping cost.

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at hello@shopsixandmain.com within three business days with photos of the damaged product, your order number, and any other details you have about your order.

We’ll get back to you with a resolution as soon as possible.

Help

Didn't find what you're looking for? Send us an email at hello@shopsixandmain.com.